Terms & Conditions

1. Acceptance of Terms
By using this website (www.mykhaliukgerman.com), you agree to these Terms and Conditions and any other relevant policies. If you do not agree, please do not use the site.

2. Definitions

• “Merchant” / “We”: FOP Tetiana Mykhaliuk
• “User” / “You”: Any visitor or customer using this website.
• “Service”: Online services offered, including payments processed via WayForPay.

3. Payment Processing via WayForPay
Transactions are processed through the WayForPay payment
gateway. By placing an order, you authorize NearNativeHub.com to use WayForPay to complete your payment. See WayForPay’s Business Terms and Conditions for more details.

4. Payment Methods, Refunds & Cancellations

• Accepted payment methods: Visa, MasterCard, etc., via WayForPay. WayForPay supports regular payments, one-click payments, QR payments, and reservations.
• Refunds and cancellations are subject to Section 12 of this policy and follow WayForPay’s return guidelines.

5. Pricing and Billing
All prices are displayed in USD. Payment is collected at checkout via WayForPay. Any subscription or recurring billing follows the schedule you authorize during checkout.

6. Limitation of Liability
NearNativeHub.com and WayForPay are not liable for indirect
or incidental damages, including but not limited to lost profits or data. Our
maximum liability is limited to the total amount you paid in the last 12
months.

7. Security & Anti-Fraud Measures
We implement reasonable anti-fraud measures, including those provided by the WayForPay platform.

8. Modifications
We may update these Terms and Conditions at any time. Material changes will be communicated via email or through a notice on the website. Continued use of the website after such changes constitutes acceptance of the updated terms.

9. Intellectual Property
All content on this website is the property of NearNativeHub. You agree not to copy, distribute, or modify any content without written permission.

10. Governing Law
These Terms are governed by the laws of Ukraine. All disputes shall be resolved in the courts located in Rivne, Ukraine.

11. Contact Information
If you have any questions or concerns about these Terms, please contact us:
Email: tetiana.mykhaliuk@gmail.com
Address: Rivne, Ukraine

12. Refund and Cancellation Policy
At NearNativeHub, we are committed to providing a transparent and fair refund policy to ensure that users feel confident and secure when using our services.

12.1 General Policy
Due to the digital nature of our services (e.g., language lessons, online content, and bookings), all purchases are considered final. However, we understand that issues can arise, and we will review refund requests on a case-by-case basis.

12.2 Eligibility for Refund
You may request a refund under the following circumstances:

• You were charged by mistake (e.g., duplicate payment).
• You were unable to access the service due to a technical error on our side.
• A scheduled session was cancelled by us without proper notice or
• rescheduling.
• You did not receive the service you paid for (e.g., missed session, incorrect content).

Note: Refunds are not guaranteed for missed sessions or user cancellations without a minimum of 24 hours’ notice.

12.3 How to Request a Refund
To request a refund, please contact us within 7 days of the original payment date:

• Email: tetiana.mykhaliuk@gmail.com
• Subject Line: “Refund Request – [Your Order ID]”
• Include your full name, order date, proof of payment, and reason
• for the refund.

We will respond within 3–5 business days with the outcome.

12.4 Refund Processing

• Approved refunds will be issued to the original payment method.
• Processing time depends on your payment provider and usually takes 5–10 business days.
• All refunds are processed securely via WayForPay.

12.5 Non-Refundable Items
Refunds are not provided for:

• Services already delivered or consumed.
• Missed appointments without proper cancellation (less than 24 hours in advance).
• Partial use of a subscription plan.
• Gift cards or promotional credits.

12.6 Cancellations
You may cancel any upcoming session or subscription by
emailing us or through your account dashboard. Please cancel at least 24
hours in advance to avoid being charged.

12.7 Contact
If you have questions about this refund policy or your eligibility for a refund:
Email: tetiana.mykhaliuk@gmail.com
Address: Rivne, Ukraine